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Door Knocking and Mediation

At FyG we reach out, negotiate and resolve matters directly on-site to assess the real situation of the asset, opening extrajudicial channels with debtors, reducing delays, avoiding unnecessary litigation and protecting the client’s reputation.

Door Knocking and Mediation Are Key Tools for Dealing With Squatting or Non-payment Situations

Door Knocking and Mediation Are Key Tools for Dealing With Squatting or Non-payment Situations

Once we receive the portfolio from the Servicer, our geographically assigned agents visit the properties at varied times, gathering accurate information about the occupancy status and enabling direct contact with debtors/occupants.
At the same time, we conduct mediation efforts to resolve the situation before legal proceedings begin, negotiating payment plans, deeds in lieu, or social rental agreements as appropriate.

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Step by Step Door Knocking and Mediation

We contact, negotiate and resolve to avoid lengthy and costly processes.

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Perimeter allocation and spatial planning

FyG allocates assets by geographic area to begin visits and initiate the mediation process.

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On-site visit and occupancy report

At different time slots, a site visit is carried out to document the occupancy status of the asset and establish direct communication. 

In the case of NPLs, in addition to the occupancy report, a letter of intent is also prepared, thereby reinforcing the management and monitoring of the process. 

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Personalised out-of-court negotiation

Solutions such as voluntary surrender, debt write-offs, debt acknowledgements or social rental agreements are negotiated.

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Closure of the project with results report

A final report is delivered with success rate, contacts obtained, and conclusions from the mediation or resolution process.

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Business in Numbers

Effective management, real results

350

Portfolio acquisitions

90K

REOs

190K

NPLs

120K

Legal and tax analyses

36K

Awards and deeds

58K

Formalisations and sales

29K

Mortgages signed

Trust Management

The Services in Which FyG Specialises are

We bring trust and expertise to the acquisition and management of NPLs and REOs, ensuring secure and profitable transactions, backed by the confidence of over 90% of servicers in the sector.

Portfolio Acquisition Management (NPLs and REOs)

We handle all types of documents and requests related to urban planning and deed management with agility and legal, fiscal, and technical rigour. We coordinate with notaries, registries, and public administrations to ensure regulatory compliance, efficiently resolve procedures, and guarantee the full regularisation and sanitisation of real estate assets.

Registration of Documents and Deed Management

At FyG, we shape the legal pathway through thorough documentation, strategic analysis, and procedural efficiency, providing structure along with legal and operational expertise at a key stage of the mortgage process. We ensure robust files through pre-litigation management, risk analysis, mortgage chain review, and solvency assessment.

Pre-litigation Management

We offer tax optimisation with expert focus and strategic vision, addressing real estate taxation comprehensively, analysing each transaction to reduce the tax burden with technical rigour, tailored solutions and full regulatory compliance.

Property Taxation

We comprehensively manage local taxes and relations with property owners’ associations, ensuring regulatory compliance, defence against unfounded claims, and thorough closure of all property-related tax obligations.

Municipal Tax & HOA Management

We ensure secure, efficient and fully coordinated closings for real estate transactions. Our team manages the entire process from start to finish, acting as a direct link between clients, notaries and all parties involved, always guaranteeing maximum legal, tax and documentary security in full compliance with current regulations.

Closing (Formalisation, AML and Signing Assistance)

we reach out, negotiate and resolve matters directly on-site to assess the real situation of the asset, opening extrajudicial channels with debtors, reducing delays, avoiding unnecessary litigation and protecting the client’s reputation.

Door Knocking and Mediation

We ensure the continuity of judicial proceedings following the purchase of occupied or rented properties, guaranteeing smooth operations and minimising legal risks. 

Judicial Proceedings Management

We manage the entire mortgage formalisation process with rigorous documentation and expert support, ensuring legal certainty, operational agility and full traceability from preparation to land registry inscription.

Mortgage Management for Financial Institutions

FyG Office

Nationwide Coverage

In addition to our main headquarters, FyG has more than 530 branches strategically distributed across the country, providing greater agility and efficiency.